Amazon promises to send me a new Kindle
So my Kindle’s screen stopped working the other day. Well not the whole screen, but a section of it sort of froze with bits of images on it. I tried all the self-help stuff, like pressing the power switch for 30 seconds, then pressing the Home screen, and so on. Nothing worked. Eventually I phoned Amazon’s customer service number. Within 5 minutes of quizzing me and getting me to perform diagnostics on the device, the guy on the phone said Amazon will ship me a new Kindle! All the way to Cape Town! At no cost! If that is not mind-blowingly impressive then I don’t know. Especially for a South African. Will it be too much to hope that they send it via courier and not via the postal service?
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