Archive for March, 2010

Thumbs down for Palm profits

Yesterday Palm announced their financial results for Q3 FY2010 and it was ugly. Worse news is that Q4 is going to be even uglier. Palm made a loss of $102.8m. In terms of cash flow, Palm burned through an additional $22m cash this past quarter, still spending more than they are managing to bring in. Nearly a million phones were shipped, while only 408,000 were actually sold. Ouch. This was also fewer than the 573,000 phones sold during Q2.

Given that Palm has an excellent software platform in WebOS and competitive hardware in the Pre, I blame their woes on:

1. Their initial exclusive tie-up with Sprint which was not good for them as Sprint did not invest enough in marketing the Pre. It also meant that by the time Palm launched on Verizon their moment had past, and the Droid had arrived in a big way, stealing what little thunder was left for the Palm. The Droid sold 1.05m units in the first 74 days after launch, more than the iPhone’s 1m units.
2. Their restrictive practices around developing WebOS apps as well as restricting access to the apps to users in the US.

How is Palm going to reverse their fortunes? They still have options, but will have to move quickly if they want to stay relevant.

They should launch in South Africa. That will be turn things around. Maybe not for Palm but it will for me and Alastair and Roland, the only 3 Palm Pre users in Africa.

It’s official, Droid de-thrones iPhone

Martin Cooper, who was in charge of the team that developed the first mobile phone (a Motorola) has reportedly ditched his iPhone for a Droid. Bearing in mind that the man is 81 years old I would like to know how he deals with the small fonts on the Droid. Apart from the font issue I also prefer the Droid to the iPhone. I have been using my Milestone Droid since the beginning of the month and it has grown on me. According to Mr Cooper (I could never call the inventor-god of the cellphone Marty) Motorola built the first cellphone and the rest of the system required to make it work, within 3 months. Their phone convinced the US regulator to not award a monopoly right to AT&T, whose vision of the mobile phone was a car phone, and the rest is history. Martin Cooper is my hero. You can follow him @MartyMobile on Twitter.

RIM still kicking smartphone butt in the US, Palm not so much

Check this graph from Business Insider. Tells a story doesn’t it. RIM has been steadily increasing its smartphone market share in the US, mainly by expanding into the consumer market. I have been seeing this strategy here in South Africa as well, with multi-coloured Blackberries heavily advertised on TV and print media, clearly targeting non-business users. The fixed-price surf-all-you-can subscription is a good strategy that is winning many new users.

The graph also shows how badly Microsoft needs Windows Phone 7. Apple has had a strong run but have leveled off recently, maybe because people are waiting for the next OS release. Google’s Android going the right direction also. I guess Symbian has yet to break into the US market, but what can be said about Palm? Or more importantly what can Palm do to reverse the trend? WebOS is excellent, but I think Palm needs better hardware, it needs a killer device. In the meantime it needs to push the Pre/Pixie through as many networks as possible, in as many countries as possible, it needs to spend aggressively on advertising, and of course it needs to open its app store to everyone, not just to US users.

I thought I saw Mark Benford, played by Joseph Fiennes, use a Palm Pre in this week’s episode of Flashforward. Couldn’t be sure as the phone was not displayed prominently enough. Anyone else see it?

Palm developer registration error provides paid apps clue

Bet you Palm did not see this one coming. While trying to register as a WebOS developer with Palm, psartini received an error message containing code with references to VAT – Value Added Tax, which is a tax used in many countries around the world, including South Africa. People are saying that this code points to the fact that Palm is getting ready to make paid apps on the App Catalog available to international users. Am holding all my thumbs, not all the time of course, only when I am not typing on my phone. In addition Electronic Arts are making their WebOS games available for free to international users, until end of this month apparently. This is another clue pointing towards international paid apps coming soon, maybe April. I received an email from O2 Germany this morning about EA games for the Pre. You may recall that my Pre is from O2 Germany. Unable to read much German at all ja, I assumed it was about paid apps, but now I know different. Am going to see if I can download the EA games via the App Catalog tonight. Exciting times ahead. Thanks to Alastair for passing this info on.

My Palm Pre is purring again :)

Thanks to Alastair, who today is getting what may be the second Palm Pre in Africa, I did a hard reset on my Pre, and reinstalled Preware. Now I can once again install patches using Preware, such as enabling landscape email. Preware still won’t install free apps for me, it launches the Palm App Catalog which is no good as it says that the app is not available in my country. Luckily some free apps, such as TweedFree, can be installed using WebOSQuickInstall. So all is good, as good as it can be until the App Cat becomes available here. Enjoy your new Pre Alastair. Go to www.seidio.com if you want to get an extended battery for your Pre.

Milestone Droid is actually quite good

Ok so maybe I was too harsh in my first post. The Droid is better. Is actually quite good. The battery is lasting better now, probably needed a few charges. JuiceDefender definitely makes a difference. The keyboard is very good, despite the asymmetrical layout. The keys are large and gives good feedback. A good qwerty goes a long way. And did I mention that the Android market is great. It is so quick to find and download an app. Surfing the web and watching youtube is an absolute pleasure on the Droid with its large screen and fast processor. Am using ChompSMS for text messaging which has an iPhone look and allows me to increase the font size. Now if I can figure out how to enlarge the fonts in the built-in mail client I will be very happy. And if I can get the phone’s exchange client to sync with my Commontime server at the office. I use Commontime to sync with my Lotus Notes mail, calendar and contacts. In the meantime I am using Seven’s mail client for Android. It is not as nice as Commontime (no html) but at least it works. Calendar and contacts I get via Google and Companionlink. The Palm Pre works fine with Commontime. So does my HTC Hero now that I have flashed it with Android 2.1. The Hero is really good. All it needs is a bigger screen and qwerty and it will kick the Droid’s backside.

HTC HD2 is impressive says my brother-in-law

This is what my brother-in-law had to say about his new HD2 after a few days (he changed from a Blackberry Bold):

“I have configured up the HTC and must say I am enjoying the phone. Microsoft Mobile is not better than Blackberry in all aspects and some things seem a bit clumsy to get around. Initially I missed the Blackberry but the more I get used to Microsoft, the more I like it although the Blackberry is definitely easier and more intuitive to use. The phone itself is great. In spite of the size of the screen it carry’s easily as it is thinner. It is also significantly thinner than the iPhone so it easily slips into your pocket. It is a “solid” phone with a metal case. This makes it feel heavy but is not actually a weight in the hand or pocket.

The screen is great and pretty responsive. The camera is also quite good. Typing on a touch screen is definitely more difficult than with a keypad although I find it is easier if I put the phone in landscape. The processor seems to be fast enough so I have not experienced any lag. I find with the screen and the Microsoft menu system I do sometimes dial by mistake. As with all phones there are some irritating features but the availability of aps is great, compared to the BB. There seems less flexibility around ring tones, especially on alarms etc but there may be an app to sort this out. Also, HTC have a non standard USB connection so the “normal” cables, car chargers etc don’t work. This is irritating. One problem is that access is easy and so I find myself fiddling with it while I drive-not a good thing.”

He also told me that the battery life has surprised him pleasantly, and that after a full day with the phone with wifi enabled, regular email checking and about 40 minutes of calls via bluetooth in the car, the HD2 still had around 40% of battery left. That is pretty impressive for any smartphone never mind for a Windows Mobile phone. And I had a look at the phone the other day and the battery was only 1230mAh. HTC have outdone themselves with this phone. Ironic that Microsoft kills off Windows Mobile at a time when the hardware appears to have finally caught up with the demands of its software. I was also very surprised and impressed with how light the phone felt in my hand. Felt much lighter than my Droid for instance.

My first couple of days with the Motorola Droid / Milestone

After using the Droid (ok, mine is actually a Milestone, but that is such a lame name, and too close to Millstone, which given the heft of the phone….) for a few days I am no longer so sure that this phone is going to kick butt. I know it has been selling very well in the States, but I wonder how much of those sales were due to the huge marketing spend by Motorola and how much due to the phone’s own intrinsic appeal.

Ok, let me start with the things I like about the phone. It has a large 3.7 inch capacitive screen that is large enough to render complete web pages. It is also very sensitive to the touch and a pleasure to work with gesture-wise. Mine has multi-touch support, while the real Droid doesn’t (or didn’t when originally released late last year). The phone is very fast, faster than I expected given that the Arm Cortex A8 CPU (a 600MHz, OMAP3430 chip downclocked to 550MHz) also powers the Palm Pre. The Droid is definitely fast than the Pre. The keyboard is excellent in terms of the size of the keys, travel and tactile feedback. The keyboard feels like a high quality affair, like the rest of the phone.

Typing on the Droid is somewhat spoiled by the lip sticking out the right side of the phone (when holding it in landscape mode with keyboard slid open) as well as the space used by the dpad. The result is that the phone juts into my right hand and requires my thumb to have to stretch. Quite uncomfortable. Also not enough space between the top row of keys and the bottom of the screen which makes it hard to type numbers (these are on the top row).

The vanilla Android interface on the Droid is not very slick, especially when compared with HTC’s Sense as implemented on the Hero, or with the Palm Pre’s WebOS interface. It could do with a bit more pizazz. Font size control is also completely absent, and with the small fonts used on the Droid, I have to put on my reading glasses every time I use the phone. Giving my age away here I guess, but Android badly needs the ability to change font sizes. So does, WebOS for that matter, but I at least managed to patch WebOS to get bigger fonts. Windows Mobile has had the ability for years. So has Symbian. Blackberry leads the pack here, providing a large variety of font sizes and types.

Then there is the Droid’s battery, all 1400mAh of it. It is just not good enough. I haven’t been able to get through a day (12 hours) on a single charge. Even using JuiceDefender to limit the data connection to 2 minutes out of every 15 minutes has not helped enough. It did improve the battery life, but not enough for a full day’s operation, and it meant that the phone would not connect at all outside of the 2 minutes window, which is very irritating when you are trying to surf the web for example. I see the Seidio has a 2800mAh battery for the Droid, but it makes the phone heavier and uglier, neither of which the phone needs.

Google integration is good as can be expected from an Android phone. The Youtube client delivers excellent quality videos, coupled with the screen, maybe the best quality Youtube videos I have seen on a mobile phone to date. Android market is also good, and downloading and installing apps is a painless (and free, since I can only access free apps) exercise.

My overall impression after the first few days? I am back to using my Palm Pre.

Palm Pre WebOS 1.4 update takes more apps away

The just-released 1.4 update for Palm WebOS appeared on my Pre a day or so after it was released in the states on Sprint. Pretty impressive. It was only 38mb so I downloaded it right away. The download and installation went without hiccups, but now none of my patches work and I cannot install or update any patch of homebrew app via Preware. The latter simply opens the Palm App Catalog which as my readers will know is not available on my Palm. I wonder if there is a way I can downgrade my Palm to an older version of WebOS. Think I will first try to uninstall and reinstall Preware. Will let you know.

 

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